- Promotion types and how they work
- Eligibility, wagering and account conditions
- Casino game selection linked to our casino promotions
- Payments, mobile access and practical notes
Promotion types and how they work
We design our promotional calendar around a small number of recurring formats so that each registered player can tell the offer type apart in a quick overview. New customers usually encounter our welcome offer first, then carry on to reload deals, free spin bundles and time-limited tournaments. Each format has a defined structure, a fixed rule set and a fixed reporting line in our cashier so that balance and progress remain auditable. The FitzBet Casino app surfaces the same promotions with the same mechanics, and players moving between mobile and desktop keep their bonus state intact.
Across our bonus catalogue, four formats cover the majority of activity. Welcome offers pair a first deposit with promotional credit, reloads reward later top-ups, free-spin packages tie to specific slot titles, and cashback gives back a percentage of net losing total within a specified period. Tournament and leaderboard events layer on top of these formats and award prize pools regardless of deposit size. Each campaign is announced with a clear start date, end date and qualifying product so that the rules are not ambiguous.
| Promotion type | Typical trigger | Bonus form | Standard condition |
|---|---|---|---|
| Welcome package | First verified deposit | Match percentage plus free spins | 35x wagering on bonus credit |
| Reload bonus | Qualifying deposit on selected days | Match percentage up to a fixed cap | 30x wagering on bonus credit |
| Free spin bundle | Deposit or in-game opt-in | Set number of spins on a named slot | Winnings converted to bonus credit |
| Cashback | Net position over a weekly window | Percentage of net losses returned | Low or zero wagering requirement |
| Tournament prize | Play on featured games during the event | Leaderboard cash or bonus pool | Settled after event verification |
The wagering numbers shown above reflect our default range and are not personalised per player. Where a promotion departs from these defaults, the full rule set is published on the offer page before a player opts in, and our cashier mirrors the same text. Bonus credit and real-money balance appear in separate ledgers, so stake allocation follows a fixed order: money from the bonus are used solely after the real-funds balance is zero.
Eligibility, wagering and account conditions
Our eligibility rules are deliberately narrow. One bonus is active per player, per household and per device fingerprint at a given moment, and a new promotion cannot be claimed while an earlier playthrough requirement is still pending. The FitzBet Casino app casino on mobile app enforces the same one-bonus policy as the website on desktop, so switching devices does not reset the limit. Accounts must be fully verified, with matching personal details, before any withdrawal tied to reward credit is processed.
Wagering applies solely to the reward credit, not to the qualifying deposit. Distinct game types contribute at varied rates, and a handful of slots and table titles are excluded from promotional play altogether. Maximum stake per round is capped during an live bonus, and breaching the cap voids the bonus along with any winnings derived from it. The full exclusion list and the contribution chart are published with every promotion and form part of the agreement entered into at opt-in.
- One active bonus per account, with no stacking across concurrent offers.
- Wagering is calculated on bonus credit using the published contribution rates.
- Maximum stake limits apply to every round until wagering is complete.
- Withdrawal requests before wagering completion forfeit the remaining bonus.
- Account verification, including proof of identity and payment method, is required before payout.
Our cashier displays a running wagering tracker for every current offer, including the remaining amount, the percentage completed and the expiry time. Players are able to close a bonus that is active at any moment from our cashier, which moves the remaining bonus credit to a cancelled state and returns any associated real-funds balance for normal play.
Casino game selection linked to our casino promotions
Our games catalogue is organised so that promotional play and usual play watch as two layers of the same product. Slot games, tables with real-time dealers, game shows, scratch cards and instant-win titles are tagged with a bonus-eligibility flag in our system, and that flag decides whether a stake contributes towards wagering. A short summary of the primary categories and their typical contribution rates is shown below, with the exact numbers for every live promotion visible on the promotion page.
| Casino game category | Bonus contribution | Typical features | Notes for bonus play |
|---|---|---|---|
| Video slots | 100% | Free spins, multipliers, bonus buy rounds | Most free spin bundles attach here |
| Classic slots | 100% | Simple reel sets, fixed paylines | Often included in reload offers |
| Live casino tables | 10% | Real dealers, side bets, multi-camera streams | Low contribution, often excluded from welcome credit |
| Table games | 10% | Blackjack, roulette, baccarat variants | Stake caps apply during wagering |
| Instant win and scratch | 50% | Quick reveal mechanics, fixed prize tiers | Used in short-duration campaigns |
| Game shows | 10% | Wheel-based formats, multiplier rounds | Treated as live casino for bonus purposes |
Bonus buy mechanics on chosen slot games are treated as regular slot play for contribution purposes, yet the maximum stake cap still applies to every distinct spin, including those purchased through the bonus buy entry point. A limited number of high-variance titles are excluded from promotional play entirely; the live list is kept on the promotion terms page and is refreshed whenever a provider adjusts its content policy.
Payments, mobile access and practical notes
We support deposits and cashouts through a defined set of payment methods that include cards, bank transfer and multiple regulated electronic wallets. Deposits are credited instantly in most cases, while withdrawal timing depends on the particular method and on the completion of verification of the account. Bonus-relevant withdrawals follow the same transaction route as deposits wherever the provider supports a return move, and our cashier logs the full transaction history for each player.
Mobile access is delivered through the fitzbet mobile casino app and through the responsive phone-friendly site, both of which connect to the same account, the same balance and the same promotional state. The app mirrors our cashier layout used from a desktop computer, including the tracker for wagering, the bonus activation flow and the document upload transfers for verification. Push notifications are used solely for opted-in communications about new promotions and player history, and can be managed from the player profile at any time.
As a practical summary, our promotions are built around a handful of formats, a single active bonus rule, transparent wagering rates and a defined contribution from the game table. Each figure cited in this article is the default used across our regular offer set, and any departure from these defaults is noted on the applicable offer page before a player opts in. Players who want a full breakdown of a particular campaign can pick our cashier, choose the current promotion and read the complete terms before contacting our customer customer support team for clarification.